Privacy Policy

Effective Date: February 24, 2025

At Raticoolnie, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, shipping/billing address, and payment details when you place an order or contact us.
  • Technical Information: IP address, browser type, operating system, and other usage data collected through cookies and similar technologies.
  • Communication Data: Information you provide when you contact us via email, phone, or live chat.

2. How We Use Your Information

We use the collected data to:

  • Process and fulfill your orders.
  • Improve our website and services.
  • Provide customer support and respond to inquiries.
  • Send promotional emails, special offers, and updates (you can opt out anytime).
  • Prevent fraud, enhance security, and comply with legal requirements.

3. Sharing Your Information

We do not sell or rent your personal information. However, we may share it with:

  • Service Providers: Third-party partners who assist in payment processing, shipping, marketing, and website analytics.
  • Legal Authorities: If required by law or to protect our business from fraud or security threats.

4. Data Security

We implement strong security measures to protect your data from unauthorized access, alteration, or disclosure. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee absolute security.

5. Your Rights & Choices

You have the right to:

  • Access, update, or delete your personal information.
  • Opt out of marketing emails by clicking “unsubscribe” at the bottom of our emails.
  • Disable cookies in your browser settings (may affect website functionality).

6. Cookies & Tracking Technologies

We use cookies to enhance your browsing experience and analyze website performance. By continuing to use our site, you consent to our use of cookies.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy policies, so please review their terms before providing any personal data.

8. Updates to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

📍 Address: 7240 107th St #L30, Worth, Illinois
📞 Phone: (708) 361-0877
📧 Email: info@raticoolnie.com
🌐 Website: Raticoolnie