Privacy Policy for Raticoolnie

Effective Date: January 7, 2025

At Raticoolnie, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website Raticoolnie.com and make purchases from our store. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect various types of information to enhance your shopping experience and improve our services:

  • Personal Identification Information: When you make a purchase or create an account with us, we may collect personal details such as your name, email address, phone number, shipping address, and payment information.
  • Non-Personal Identification Information: We may collect non-identifiable data such as your IP address, browser type, device information, and website usage data through cookies or similar technologies. This helps us improve the user experience on our website.

2. How We Use Your Information

The information we collect is used to provide, improve, and personalize your shopping experience. Specifically, we may use your information for the following purposes:

  • Order Processing: To process your orders, confirm your purchases, and deliver your products.
  • Customer Support: To respond to your inquiries, offer customer support, and address any issues with your orders.
  • Marketing and Promotions: With your consent, we may send you promotional emails or newsletters about new products, special offers, and other updates related to Raticoolnie.
  • Improvement of Services: We use data analytics to understand how customers use our website and identify areas for improvement.

3. Sharing Your Information

Raticoolnie does not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted partners and service providers who assist us in conducting business, such as:

  • Payment Processors: To process your transactions securely.
  • Shipping and Delivery Services: To ensure that your products are delivered to the correct address.
  • Marketing Service Providers: To send promotional communications, if you have opted-in to receive them.

All third parties with whom we share data are required to handle your information with the same level of confidentiality and security as we do.

4. Cookies and Tracking Technologies

To enhance your experience on our website, we may use cookies and similar tracking technologies. These technologies allow us to:

  • Track User Behavior: To understand how visitors interact with our website, enabling us to improve functionality.
  • Store Preferences: To remember your login information and shopping cart details for a seamless experience.

You can adjust your browser settings to reject cookies or notify you when cookies are being sent. However, please note that disabling cookies may affect your ability to use certain features of our website.

5. Data Security

We take the security of your personal information seriously. Raticoolnie employs industry-standard security measures, including encryption and secure payment gateways, to protect your information from unauthorized access, alteration, or destruction. However, no online platform is completely secure, and we cannot guarantee the absolute security of your data.

6. Your Rights and Choices

As a customer, you have the right to:

  • Access: Request access to the personal data we hold about you.
  • Correction: Request corrections or updates to any inaccurate or incomplete information.
  • Deletion: Request the deletion of your personal data, subject to applicable laws and retention policies.
  • Opt-Out of Marketing Communications: You can unsubscribe from our promotional emails at any time by clicking the unsubscribe link at the bottom of any email you receive, or by contacting us directly.

To exercise any of these rights, please contact us at info@raticoolnie.com.

7. Retention of Your Information

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When your information is no longer needed, we will take appropriate steps to delete or anonymize it.

8. Links to Third-Party Websites

Our website may contain links to third-party websites that are not owned or controlled by Raticoolnie. We are not responsible for the privacy practices or the content of these third-party sites. We encourage you to read the privacy policies of any websites you visit.

9. Children’s Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 13, we will take steps to delete the information as quickly as possible.

10. Changes to This Privacy Policy

Raticoolnie reserves the right to update or modify this Privacy Policy at any time. When we make changes, we will post the updated policy on this page with a new effective date. We encourage you to review this page periodically for any changes. Your continued use of our website after such changes will constitute your acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or if you would like to exercise your rights related to your personal information, please contact us at:

Thank you for trusting Raticoolnie with your personal information. We are committed to providing you with a safe and secure shopping experience.